- Represent Lake of the Woods Brewing Company in a professional manner as a brand ambassador
- Interact with individuals to develop and maintain a favourable public image. Provide detailed information and educate people about Lake of the Woods Brewing Company, our brews, merchandise, and other awesome products.
- Promote upcoming events and/or upcoming Taproom events and specials
- Assist with the set-up and take-down of each event
- Propose new ideas to improve the event planning and implementation process
- Provide detailed information of menu items, suggest daily specials and give beer knowledge
- Interact and create a friendly and inviting atmosphere in the tap room.
- Serve drinks, take orders and repeat orders to ensure accuracy
- Maintain a precedented level of cleanliness throughout the tap room by keeping tables, the bar top, retail space and general areas all clean and organized
- Provide customers with their checks and take payments. Must have ability to use a POS system for retail sales and returns
- Attempt to up-sell retail and additional (where allowed and responsibly) beverage items.
- Re-stock beer fridge and clothing throughout shift
- Fill out paperwork for keg rentals and returns
- Re-Fill growlers and Crowlers for customers and keep station sanitized
- Execute opening/closing duties when required
- Contribute to the overall team effort by accomplishing tasks as assigned
- Must be 18 years or older and Smart Choices certified
- Previous experience in retail, serving, or selling craft beer would be considered an asset
- Excellent communication skills — Charismatic, positive and outgoing personality
- Ability to accomplish assigned projects with little supervision, stay on task and stay organized
- Strong work ethic, punctuality, and ability to exceed in a fast-paced environment as well as maintain sense of urgency and keep momentum going
- Attention to detail and self motivated
- Flexible schedule – ability to work evenings and weekends a must
- Team player
- Ability to stand and speak for an extended period of time
- Ability to occasionally lift 25 – 50 lbs.
- Career development
- Advancement opportunities
- Dynamic, inclusive and fun business culture
- Employee referral program
- Staff Perks such as store discounts and monthly gift cards
Job Type: This position is part-time and/or seasonal however, there is the potential to become a full time employee with us. Flexible and Weekend availability is a must!